The second-hand marketplace Shoppers Share Anger Over Size Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's garments without notifying all users about the change.
Social Media Reaction
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Updates
Previously, the sizes had both one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Experiences
One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she said.
Required Changes
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices after backlash from users.
